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How Our Online Pharmacy Works

Getting the right treatment online should be simple, safe, and discreet. Our clinician-led process helps you request treatment from home, with a UK-registered prescriber reviewing every assessment before anything is supplied.

Happy customers

Quick & Easy

Takes around 5–10 minutes

Answer a short online assessment.

Safe & Secure

Reviewed by UK-registered prescribers

Suitability, safety, and interactions.

Discreet Delivery

Plain, unmarked packaging

Delivered to your door with tracking.

Your Journey in 5 Simple Steps

From assessment to ongoing support

1

Complete a Quick Online Assessment

Tell us about your health, goals, and any medicines you're taking. This helps us understand whether your chosen treatment is appropriate and safe for you.

What we ask about

  • Medical history and symptoms
  • Current medicines (including contraception and over-the-counter products)
  • Allergies and intolerances
  • Lifestyle factors (where relevant)
  • Other information
Medical history Current medicines Allergies & goals
2

Review by Our Prescriber

A UK-registered prescriber reviews your assessment—often the same day. If we need anything else, we'll contact you by secure message, phone, or email.

What we check

  • Eligibility and clinical suitability
  • Safety: interactions, contraindications, and red flags
  • The right starting plan and dosing guidance
Eligibility check Safety review Dosing guidance
3

Fast, Discreet Dispensing & Delivery

Once approved, your treatment is dispensed and prepared for dispatch in plain, discreet packaging—no product names on the outside.

Delivery you can rely on

  • Tracked delivery to your chosen address
  • Cold-chain care for temperature-sensitive medicines (e.g., certain injections)
  • Clear packing and storage guidance included inside
Cold-chain care Tracked delivery Discreet packaging
4

Start With Clear Guidance

You'll receive easy, practical instructions tailored to your treatment—so you feel confident from day one.

You'll get guidance on

  • How and when to take/use your medicine
  • What to expect in the first days/weeks
  • Common side effects and how to manage them
  • When to seek advice (and what to do if you miss a dose)
When to take How to use Side-effect tips
5

Ongoing Support & Refills

We don't just send a parcel and disappear. If you need help, we're here—whether it's a technique question, timing advice, or side-effect support.

Refills made simple

  • Quick follow-up check before repeat supplies (to confirm it's still safe)
  • Support with dose adjustments (where clinically appropriate)
  • Message us anytime through your account
Regular check-ins Easy refills Message anytime

Ready to Get Started?

Take the first step towards better health today.

Our simple online assessment takes just a few minutes.

2000+ Happy Customers

Google
★★★★★

Rating 4.9/5

Trustpilot
★★★★★

TrustScore 4.9/5